Your safety, our baseline

HERAM is for organising real-world meetups. That means real-world common sense. Here's how to use HERAM safely, and what we do behind the scenes to help.

Before you go

• Meet in a public place. Cafés, parks, restaurants, public venues — never someone's home for the first meet.
• Tell a friend. Tap "Share my plans" inside the app — HERAM sends event details + location to a friend via your phone's share menu.
• Arrange your own transport. Don't get picked up; don't share a ride with someone you've never met.
• Charge your phone & bring it. Stay reachable.
• Have an exit plan. Know how you're getting home before you arrive.

During the meetup

• Trust your instincts. If something feels off, leave. You don't owe anyone an explanation.
• Keep an eye on your drink. Don't accept drinks you haven't seen poured.
• Pace alcohol. Your judgement is the most important safety tool you have.
• Don't share sensitive info too soon. Address, workplace, schedule — only with people you trust.

If something goes wrong

• Leave first, report after. Get to safety; the in-app report tool can wait.
• Tap Report on a profile, event, or message you want to flag. Reports go to our safety team.
• Block users any time. They won't see you again; you won't see them.
• Call emergency services if you're in danger. In the UK: 999. In the US: 911.
• Email us at support@herambatech.com for anything urgent or unclear.

What we do

• Phone verification at sign-up. Real numbers, not throwaway emails.
• 18+ confirmation. HERAM is adults-only.
• In-app reporting & blocking on every profile, event, and message.
• Review queue for reports — we triage and act, including bans where warranted.
• Friend-gated messaging. DMs only after both sides accept a friend request — no random "hey beautiful" messages.
• Safety reminders built into the RSVP flow — HERAM nudges you to think safety before you go.

What we can't do

• We don't run criminal background checks. (No consumer app does — and the ones that claim to are usually overstating it.)
• We can't verify someone's identity beyond their phone.
• We can't be there in person.

Use HERAM the way you'd use any introduction service: with curiosity and common sense.

Concerns about a specific user or event? Tell us.