Terms of Service

Last updated: 13 June 2026

Welcome to HERAM. These Terms of Service ("Terms") govern your use of the HERAM mobile application and related services (the "Service"), operated by HERAM. By creating an account or using the Service you agree to these Terms.

1. Who can use HERAM

You must be at least 18 years old.
You must provide accurate registration information (real name, real photo, real phone number).
You must not be barred from using the Service under the laws of your jurisdiction.
You may not impersonate someone else.
You may only maintain one HERAM account.

2. Acceptable use

You agree NOT to:

Harass, threaten, or abuse other users.
Upload content that is illegal, sexually explicit, hateful, violent, or discriminatory.
Solicit money, gifts, or services from other users.
Use HERAM for commercial promotion without our written consent.
Use bots, scrapers, or automated tools to access the Service.
Bypass safety, moderation, or rate-limiting systems.
Attempt to identify, locate, or contact a HERAM user outside the app without their consent.

3. Content you post

You retain ownership of any photos, profile information, messages, and event details you create on HERAM. You grant HERAM a worldwide, non-exclusive licence to host, display, and distribute that content within the Service for the purpose of operating HERAM.

You are solely responsible for the content you post. HERAM may remove any content that violates these Terms or applicable law.

4. Real-world meetups — your responsibility

HERAM is for organising real-world meetups. We do not vet users, conduct criminal background checks, or guarantee anyone's identity. You are responsible for your own safety when meeting people from HERAM.

Always:

Meet in a public place for the first time.
Tell a friend or family member where you're going.
Arrange your own transport.
Trust your instincts — leave if anything feels off.

If a HERAM user behaves badly in person, report them in-app and to local authorities as appropriate.

5. Events and tickets

Events are organised by HERAM users ("Hosts"), not HERAM itself. HERAM is not a party to any event, contract, or payment between a Host and attendees. Hosts are responsible for:

Their event's accuracy, safety, and legality.
Refunds or cancellations.
Any licences, insurance, or permissions required by law.

HERAM may suspend or remove events that violate these Terms.

6. Privacy

Your use of HERAM is also governed by our Privacy Policy, which forms part of these Terms.

7. Account suspension and termination

We may suspend or terminate your account at any time, without notice, if we reasonably believe you have violated these Terms or applicable law, or if your continued use creates a safety risk for other users.

You can delete your account at any time — see how to delete your account.

8. Disclaimers

HERAM is provided "as is", without warranty of any kind. We do not warrant that the Service will be uninterrupted, error-free, or free from harmful components. To the maximum extent permitted by law, HERAM disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

HERAM is not responsible for the conduct of any user, on or off the platform. Any disputes between users are between those users.

9. Limitation of liability

To the maximum extent permitted by law, HERAM and its founders, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, data, goodwill, or other intangible losses — arising out of or related to your use of the Service.

Where liability cannot be excluded entirely, HERAM's aggregate liability for any claim is limited to the greater of (a) the amount you have paid to HERAM in the 12 months before the claim arose, or (b) £100.

10. Indemnity

You agree to indemnify and hold HERAM harmless from any claim, loss, or expense (including reasonable legal fees) arising from your use of the Service, your content, your conduct, or your breach of these Terms.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated through the app or by email. Continued use of the Service after a change means you accept the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless local consumer law requires otherwise.

13. Contact

Questions about these Terms: support@herambatech.com